Knology Complaint - Horrible Billing issues
Knology is one of the worst cable /Internet providers. We initially signed up for a bundled service for $100 a month for cable, Internet and phone for 12 months. After 3 months, we were told the promotion was over and we now had to pay $159 a month. We didn't think it was worth it and so cancelled our bundled service and retained only the cable. When we called customer service to cancel our service we were told the cable would cost us $76 a month for digital cable with DVR. However, when our bill arrived for the month we were charged $129 for cable only. The bill for the second month arrived with a charge of $149 for cable only with back charges !! We got tired of calling customer service and cancelled our service.
One advice - never go to Knology for cable/ internet / phone.