Blue Oval Car Rental Complaint - Never Blue Oval Car Rental

Review by ral7792 on 2010-04-05
NORTHRIDGE, CALIFORNIA -- Waited 2 hours outside rental office for attendant to show up. Called number posted which turned out to be attendant at North Hollywood office, "Tony" (who by the way claimed to the manager) who told us attendant was at lunch and would be right back. Ended up calling 'Tony' 4 times in 2 hours (would've gone elsewhere, but it was Saturday at 2pm!) to have him put us on hold and call Chatsworth attendant and continue giving us bogus etas. As my husband grew angrier, 'Tony' began to laugh at his requests to speak to the owner. When attendant SHOWED UP AFTER 2 HOURS HE HAD NO CARS! NONE! Forget the van we needed for our trip that day- NONE! I went home and madly tried to find another van, only to land on their stupid website again with another van promised.

THEY PROMISE CARS THEY DO NOT HAVE. Be careful and do not EVER use this company!

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