wachovia bank Complaint - proof of complaint
PHILA, PENNSYLVANIA -- I complained to my bank about funds being taken out of 2 checking accounts and I didn’t recognize the merchants.
This has been going on since June 2004.
I lost over $3,000! Each time I went back to the bank to complain they would give me print out's of my accounts and tell me it's nothing they could do because the accounts was negative. Everytime these merchants would withdrawal money from accounts my bank would pay them and then charge me NSF fees and over draft charges.
After I talked to some friends I call the fraud unit I filled out 4 debit card fraud forms faxed numerous letters
I took friends to the bank with me because I have not had a banking account for over 30 years my friends ask the banks to close the debit cards or put a code on them we was still told it's nothing they could do.
Today 11/08/04 fraud unit informed me that the bank never documented any of my complaints and that they would be sending me a letter, and that I have 10 days to close my accounts from the date posted on letter. And I get no refund of my money! I've been ask by this bank what type of job I have am I sure I open my account at there location.
The bank didn’t document my complaints now I lost all my savings! What can I do now?