Sprint PCS Complaint - Sprint PCS Service Review - Legal Documented Proof That Sprint Is A Scam - Please Read Sprint Complaints
OAKLA ND, CALIFORNIA -- I have been a loyal Sprint customer since 2003. But because of their consistently fraudulent charges, bad customer service, and last but not least, dishonest charges on my phone bill
for calls I never made which Sprint cannot provide documentation as evidence for, I cancelled my Sprintmembership by refusing to pay my bill and switched over to Verizon in 2008.
Sprint Is A Scam And I Will Prove It To You With Legal Documentation - Class Action Lawsuit Against Sprint PCS 2010
If You Did Not Get A Class Action Lawsuit Notice Against Sprint PCS, Please go to Google and type "Sprint Lawsuit" and you will see what I am talking about. You can get a hold of me if you want by replying to my post and I will help you the best I can because I am in this Class Action Lawsuit against Sprint for the crime they commited against me.
Now does this sound ethical to you? When was the last time you got a phone bill from your cell phone company (Sprint) that doesn't show the itemized charges for every single out-bound call that you make? That is the big problem I had with Sprint in 2008 which was the year I canceled my service by refusing to pay for the outlandish bogus charges on calls I never made. I will prove to you with documents that the Sprint complaints are valid and they are in fact a scam. I am urging everyone not to do business with Sprint anymore if you want to avoid the hateful feelings of anger and resentment that they have instilled in me for a long time.
My name is Billy Loi of Oakland California and Sprint knows who I am. I am not afraid to reveal my identity for the crime they have committed on innocent people like myself and others. And like I predicted, Sprint was recently slapped with a class action lawsuit for fraudulent charges...LOL..They got what they deserve. I just got my 2010 class action lawsuit notice in the mail which I am in the process of filing so I can get a refund of those fraudulent charges in excess of $1,000.
Please Pay Close Attention To My Unbelievable Story On How Sprint PCS Screwed Me Over To The Point Where I Couldn't Sleep For Days Because of Emotional Distress
Not only did they have the audacity to send my bill to a collection agency to ruin my credit, they did the most unthinkable crime to human kind that no one can ever imagine. Would you like to know what they did to me that will make your blood boil over?
Do You Remember The Sprint Promotion For $99 For Unlimited Calling Where You See The Pathetic CEO of Sprint Boasting This Promotion As The Best Cell Phone Deal?
They stole that idea from Verizon. In case you are wondering, I am now a very happy Verizon customer. Why? Because unlike Sprint, Verizon provided me with an itemized listing of every single call that I have made going out. This way I know I am not fraudulently charged for calls I never made. What happened to Sprint? Sprint committed fraud by hiding those itemized calls so they can fabricate a number in thin air that you are supposed to pay. Fraud. Scam. Ripoff.
Did Sprint Give Me The $99 Unlimited Calling Deal When It Came Out After Being A Loyal Customer Since 2003? Unfortunately No!
This really angered me. After being a Sprint customer since 2003, Sprint finally launched their $99 unlimited calling promotion in 2008 because they were trying to compete with Verizon who was the first to drop their unlimited calling plan to $99. So you can see how desperate Sprint was trying to stay competitive. Prior to dropping the rates, Sprint's unlimited calling plan was $199. Can you see how outrageous that was. It wasn't worth paying that kind of money for unlimited calling.
So instead I purchased a block of time starting out at 300 minutes. This way if I went over my allowed minutes, I would be protected by the additional 300 minutes block of time. But unfortunately, in later part of 2007, I was exceeding my 300 minutes. So I got penalized with additional charges. I had no problem with that. I was content with that. As a matter of fact, a Sprint representative called me back to suggest that I buy a 700 minute block of time for safety purposes. I decided on 900 minutes instead just to be double safe.
During the early part of 2008, my average monthly call volume was in the 700 minute range. I remember very vividly that for three months in a row from February to April of 2008, my average calls never exceeded 800 minutes based on the average 700 minute range I was in. And I know it was only that time in my life when my call volume was at its peak because of some important business I had to take care.
But Guess What Happened? You Are Not Going To Believe This. It Nearly Gave Me A Heart Attack
In the month of May of 2008, I got my Sprint bill showing that I went over the 900 minutes by 200 minutes!!! I already knew right away that Sprint was fraudulently charging me in excess of 500 minutes. What the hell happened? And what was really aggravating as I explained my problem to a Sprint sales rep, they never provided me with an invoice billing showing those out-going calls I have made. I am a reasonable person. If Sprint could provide me with evidence of those calls, I would have paid it happily. But did Sprint step up to that challenge? Sadly no!!
I Made This Challenge To Sprint - But Sprint Didn't Have The Guts To Step Up To My Legitimate Challenge
I dared Sprint to provide me with documented evidence that I did go over the 900 minute mark. Would you like to know what the results were? Nothing. All I got was a bill just showing that I talked for 1,100 minutes and they cannot provide the documentation like Verizon to show every single out-bound call that was made for the month of May of 2008. Is this fraud or what?
I even told them that I would be willing to pay those bogus charges if they can show me the proof. But unfortunately, they didn't have any proof at all. As a result, I cancelled my membership and enrolled with Verizon. The next thing you know my unpaid Sprint bill was sent to a collection agency. They ruined my credit by committing a huge crime against me: fraudulent charges!! That is why I am taking all my energy to write about my horrible experience dealing with Sprint.
After Being A Loyal Sprint Customer Since 2003, Did Sprint Offer Me The Unlimited Calling Plan for $99?
Unfortunately, the reps told me "No" because I was already locked into the old plan and as a result, I had to pay $199 for unlimited calling. They had the nerve to tell me that the $99 unlimited calling plan was only good for new customers. Is this a scam or what? This is how they treat they loyal customers? This is outrageous!!
Let me repeat this one more time so you can really understand this really clearly. If you were a Sprint customer before the $99 unlimited calling plan went into effect, Sprint told you that you were stuck at the $199 plan until the time of your renewal. Only new customers benefited from that new promotion. This is the ultimate crime against human kind I have ever heard in my life.
Are You Aware That Sprint Has Recently Announced Their $69 Unlimited Calling Promotion? Guess Who They Got That Idea From?
You guessed it. Verizon. Verizon was nice enough to offer me the lower cost plan despite I was in their higher cost plan of $99 unlimited calling. Verizon knows how to treat their customers right by allowing everyone of their customers to take advantage of any discount that is being offered through the promotional airwaves. Did you noticed that they did not restrict their offers only for new customers? Every one benefited.
Where was Sprint when I needed them to make me this same kind of offer? That is why Sprint is the worst Cell phone company in the world with bad customer service in which your customer service calls get disconnected on purpose. Have you heard of sales reps asking you for your phone number just in case you get disconnected? Sprint never returned my phone call every time I tried to resolve a dispute with them and got suddenly hung up on for no reason.
At least, Verizon would have returned your phone call. Why is this important? Because it takes a lot of energy and time to explain your problem to an agent and then when you get hung up on, it is frustrating to have to call Sprint again to have to explain the same problem over and over again to a different call center agent. Is this frustrating or what? This is the kind of bad customer service experience you would have with Sprint.
As You Can See That Everything About Sprint Is Bad. The Only Thing Good About Sprint Is They Get Less Dropped Calls. But my question is this? Is the so-called wonderful Sprint service of getting less dropped calls worth the agony of getting ripped off and bad customer service?
I already have completed the Class Action Lawsuit form and in the process of submitting it back to the Settlement Agents who are handling this Sprint Lawsuit. My advice is to stay far away from Sprint as possible. If you have been a Sprint customer since 2007 and did not receive your class action lawsuit form against Sprint, please reply to my post so I can help you.
Sprint is going to go out of business. It is just a matter of time of how many people they continually to piss of in the process.
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