Whirlpool - Washer and Dryer Eating my Clothes & they don't do ANYTHING!
Whirlpool Duet Washer and Whirlpool Duet Steam Dryer - Complaint
MICHIGAN -- OK, So we have 3 month old washer and dryers that we purchased, and about a month ago the washer "ate" my sons shirt. I never seemed to be able to call during the "correct hours" and I finally did so today as I was off work (we are on the West Coast). The washer ATE my husbands best work dress shirt and now 2 of my sons shirts...and I am furious! I called them at Whirlpool and they do NOTHING! I think they should at least give replacement value to the items! All the woman did was kept repeating my name saying that they don't do anything about it...and if I read my warranty...blah, blah, blah...so we spent a fortune on these machines thinking we would have them for many years to come, and now they have cost us the insane price we paid, and 3 shirts...and now a day off work to meet them on Friday to see why this is happening in both the washer and dryer! Oh, did I mention that she told me that she has had this complaint already with a few other customers...I NEVER saw this on line when we were researching these machines! I would NEVER buy WHirlpool again! I think they should do way more for you when you spend that kind of money on a washer and dryer! Or...if you spend anything on a new appliance! Just poor service! And, poooooooor attitude!