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GTL _ Global-Tele-Link Complaint - Global-Tele-Link is so bad

Review by sarkee1 on 2010-04-07
Trying to sort through Global Tele Link's confused mess is a real mind blower. They say the customer service offices are open from such & such, but when you call they say, 'sorry all lines are busy try again later'. Then the phone goes dead. So, I made an advancepay via phone one night & used touchpay the next night & had to pay again. The $20.00 I paid the first night did not credit to my touchay account when it should have been. This is a very poor company & shouild be looked into for illegal business practices. They know that we have to use their service to keep in touch with our loved ones behind bars. They make it hard for anyone to sign up. I rate this company -- POOR.
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