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UBid Complaint - $1 bids actually mean a lot more - any item
any item - Complaint
I placed a few (4) bids for $1 and was a happy grandma until I realized that the total was $41.96 (with Shipping being $37.96 of that). That, my friends, is totally insane. I've dealt with a lot of auctions and although each has their own little glitch that I could live without, this shipping amount just kills me. I won't ever bid here again and unless you are aware of the shipping charges, you shouldn't bid here either. Just a "heads up".
Comments:
Posted by MDSasquatch on 2010-04-07:
Is this shipping amount disclosed before you bid? If so, you should just avoid bidding and move on
Posted by trp2hevn on 2010-04-07:
I just went to that site because I have never been there before. I saw a glass necklace that I thought was really pretty. It said I could bid $1, but had to buy at least 3. At the bottom of the page it says "Click here for more information on shipping." So I did.
It says "Shipping and handling costs are dependent on your ship-to address and the shipping type you select. To use the shipping estimator, simply enter your ZIP code, and you will see a table listing the different ship types available, and the costs for shipping the first item on your order followed by the costs for each additional item you order. Your total shipping and handling cost will be the sum of the first item cost plus the number of additional units times the additional item cost." So I went to the estimator and it shows $19.75 for the 1st one, then $18.75 each for the next 2. So I would be paying $60.25 for 3 glass necklaces. It also states "US customers only. This shipping estimate is based on Zip code entered and distance from originating warehouse. A final shipping cost will be displayed in the PREVIEW section of the Bidding process."
So... you are correct... $1 bids does mean a lot more!
It says "Shipping and handling costs are dependent on your ship-to address and the shipping type you select. To use the shipping estimator, simply enter your ZIP code, and you will see a table listing the different ship types available, and the costs for shipping the first item on your order followed by the costs for each additional item you order. Your total shipping and handling cost will be the sum of the first item cost plus the number of additional units times the additional item cost." So I went to the estimator and it shows $19.75 for the 1st one, then $18.75 each for the next 2. So I would be paying $60.25 for 3 glass necklaces. It also states "US customers only. This shipping estimate is based on Zip code entered and distance from originating warehouse. A final shipping cost will be displayed in the PREVIEW section of the Bidding process."
So... you are correct... $1 bids does mean a lot more!
Posted by uBidAmanda on 2010-04-07:
All of our shipping and handling charges are provided before bids are placed on our website. In the section under the list of winning bidders you will find a "calculate" button, this will allow you to enter your zip code to get shipping information to your area. If you still have issues or other questions, our Customer Service department is open from 9am - 4pm CST Monday - Friday and we will assist you with any issues.
Thank you,
Amanda
Thank you,
Amanda
Posted by Inat on 2010-04-07:
nice that a Ubid repr responded.... butthis does sound somewhat unscrupulous and certainly not actual shipping costs - more 'handling' than shipping
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