Superstition Springs Toyota Complaint - Bad Customer Service
MESA, ARIZONA -- I went to purchase a vehicle and bought a new tacoma 4 wheel drive they sold me a truck that was purchased by another dealership. I had written a check for $1500. for a down payment to be deposited in 10 days. When I went back to pick it up I was told I could not have it. So I was bummed out! A few days later they told me they had a used one I could look at. I really didn't want a used one so 5 days later I went to look at it and liked it. They then changed my check to be posted 10 days later. So expecting my check to be posted on Nov. 1 2004. I thought I had a few days to put the money in my account. Well come to find out when the first 10 days were up. Causing a numerous amount of overdrafts. I called and told what had happened they said they would look in to it and refund us the fees. 10 more days later with everything overdrafting up to $423. in fees and numerous phone calls to resolve the matter and informing them the fees were increasing with no money in my account to cover them. And endless amounts of stress I received a check for $321. They argued with me saying that I did not send them the correct information on time causing more overdrafts and they would not pay for them, when in fact I did everything I was supposed to. I was trying to avoid anymore overdrafts (who wants to just give their money away). I was treated very unfairly especially by Greg Downed.