Value City Complaint - Beware Of Value City in Cincinnati,Ohio
CINCINNATI, OHIO -- My family purchased some leather couches and a table last year. When everything was delievered, the table had so many scratches and stains that the delivery men had to take it back and bring us another one. The couches after 1 week started to hurt our backs and butts like crazy. It was has if we were seating on a 100 year old furniture, no kidding. So we called Value City and they promised to have the problem fixed by replacing the cushions. And so we waited and waited and called and called and then threaten to sue them and 4 months later we had our cushions replaced. The cushions did not fully help the problems so we ended up purchasing some back cushions from a different comapny which solved our problems. Now the suppose to be leather couches are turning colors and our warranty has expired and oh yeah the table color started to chip off so now I use it as a TV stand and now our family has to look four brand new furnitures. So please be aware of Value City and their scamming products. I believe all of their furniture are second-hand factory which means someone else used and used it before you bought it and all they do is just spray it so it can smell and look brand new.