Extra Space Storage Santee, CA Compliment - Something Positive to Say About Extra Space Storage, Santee, CA

Review by Whitefeather1158 on 2010-04-08
SANTEE, CALIFORNIA -- The Management at this particular site is professional, friendly, more than helpful at all times. For On-Site Management it is easy to see how frustrating one can become especially when hours are extended until 10:00PM M-F and until 6PM on Saturdays and there is ALWAYS that special someone who forgets their code number or stays after 10PM and the system locks them out and the Management On Site is always there to assist without complaint, punishment or retribution. He ALWAYS is professional and just leaves it to Human Nature without Judgment, Complaint, period. Even when customers abuse the rights of the dumpsters, the grounds are clean, neat and free of cigarette butts even though he knows the orientation of the community. As a Health Care Professional, I have a great appreciation for this type of professionalism and service. I appreciate the couple who manage this particular location as it is "on the fringe" so to speak of the mainstream. Management is never easy but this particular individual exceeds this Company's Mission Statement Boundaries and definitions of service. There is no clogging the office with unncessary chatter. The highest attention is always paid to Customer Service immediately without fail every time I have been inn the office with a concern or need. I have no worry or concern with my personal belongings stored at this facility whatsoever. For me I can travel and work peacefully knowing that fact.

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