Ygnition Cable Complaint - Nothing Worth Watching on TV

Complaint

Review by mary_d on 2010-04-09

I live in an apartment complex that is serviced by Ygnition. I am not satisfied with the service, but Uverse is not an option, and switching to Dish would not save me money, since Ygnition is a reseller of Dish services. There is a great variety of programming available...if you like infomercial channels, or sports (neither of which I care for). Even the cold sore medicine Abreva had its own channel! I wish that another provider were available to me, as I would readily switch. As it is, I pay about $70 a month for the privilege of watching 6 or 7 channels. I realize some folks might be happy with the channel lineup, but I, for one, am not.

Company Response:
Good morning, My name is Amber and I am with the Ygnition Cares Team. My goal is to discuss any issues that you may be currently experiencing or have experienced in the past and help connect you with the proper Ygnition department to get these issues resolved. Ideally, we would like to be able to come up with a solution that works for you and help you become a satisfied customer again. We understand though, that you may have had unsatisfactory experiences and may be very frustrated. We truly want to work with you to discuss these issues so that you know that your voice is being heard. We also may already have solutions for you to several of the complaints that I have seen in this forum. Please let us know how we can assist you. -Amber C. Customer Relations Associate YgnitionCares@ygnition.com