Priceline Complaint - BEWARE !!!! - Name Your Own Price
I booked a hotel and rental car through the Name your Own Price Feature on Priceline.com. BEWARE!!!! I had to change the dates due to a death in the family and the company would not allow it - not even for a fee. I had to pay the entire hotel bill for 3 days and the entire rental car bill for 4 days. I was both disappointed and shocked at the level of customer service and policy. I was going to rebook the same hotel and rental car for the following week and there was not even any consideration for that. Oh, yes, they did offer me a $50 voucher for any future travel - big whoop. I was paying out over $600 for a trip I was not even making.
BEWARE - Do not use Priceline