Atlantic Broadband Informative - Atlantic Broadband provides reliable service
AIKEN, SOUTH CAROLINA -- Just thought I'd mention that I have been an Atlantic broadband subscriber in SC for almost three years now and apart from one error made by a local clerk who misdirected a payment, I have been very satisfied with my TV and Internet service and the service provided by the employees. The connectivity has been 99.99% reliable and easy to use. And after a lightning storm took out my service, a technician was on-site the next day to put me back in service at N/C.
These days with so many service providers requiring we be locked into long-term contracts, it's refreshing that this business deals in a free market kind of way. They believe that we can vote with our cash. They know they have to be good or customers will go elsewhere.
I am not happy about recent raises in fees, but this is inevitable over time. Also, part of this is due to the broadcast stations charging the cable companies to receive their programming that any of us can get for free. BTW, I had DSL from Att/Bell south and I spent more time fixing it than enjoying it. And Dish network had fools as tech support. Another big waste of time. I appreciate dealing with a company that has a local bricks n mortar office and one that is accountable to their subscribers in a face to face way.