Dunkin Donuts Complaint - Why are you out of coffee?
DUNKIRK, NEW YORK -- For the 6th time is as many months, our local DD franchise is out of regular ground coffee. The attendant said,"the truck is coming tomorrow", on the 9th of April. I returned the next 2 days to find no coffee. It's a coffee store!!!!! If you continuously run out of a specific commodity, why wouldn't you increase your next order to compensate for the greater demand in your area? I was not a business major in college, but even I can figure out how to solve this problem. The local franchise in Dunkirk NY could be a huge money-maker with the exception of one issue-poor management. Start paying attention to your local franchises or my business and many others will go to the local Tim Horton's.