Gap Complaint - Awful Return Policy! Buyer Beware! - Clothing Exchange
Clothing Exchange - Complaint
CAPITOLA, CALIFORNIA -- I recently went to exchange a pair of jeans to the Gap.
It had only been a couple of days since my original purchase.
Just a basic exchange for a different size with receipt. Was I ever wrong.
I could return them but only for a merchandise credit that would be sent
in the mail. HORRIBLE POLICY!!! Beware. What an inconvenience. I will never ever shop at Gap stores again. This is a terrible policy. What happened to customer service? The Gap in our local mall just recently went out of business....with service that I received I understand why.