Home Depot Complaint - Home Dept Store does not honor Homedepot.com price for that store - False advertisement
HOUSTON, TEXAS -- I went to Homedepot.com and selected the store location and the water heater that I was going to purchase. It showed a discount price but stated that I couldn't order online and needed to pick up at store. I went to that exact same store and it was the sticker price with no discount. I printed out the copy of web page and talked to the manager. The manager said HD stores do not honor the Homedepot.com price. I said I selected this store and it showed a different price, he just repeated himself. I bought the item at the listed price since I already have the installer lined up.
Why does HD advertise the online price for that store and the store does not honor it, is that false advertisement? I did not call HD headquarter since I know it is a waste of my time. Within that month, I was travelling to another Home Depot store (about 200 miles away) and found that the price is discounted 20% in store, so I just gave them the receipt and got the difference refunded. It does vary by store and the manager at my HD really sucks. But I was so happy to get my money back from another store with absolute NO question asked.
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