Phillips66-Conoco76 Credit Card Complaint - Just Bad Business!
I have had this credit card since 1986 and have NEVER been late on payment. I made payment on 3/1/2010 and our check was cashed on 3/4/10. Yes, it was due on 3/1/2010. When I received the 4/1/2010 statement it had late fees and finance charges totaling $48.39 on a $124.47 charge. Upon calling, they refused to waive ALL the fees. I guess this is the way they thank their long time customers. Nonetheless, the card was cancelled and nobody in the "call" center, really cared. I bet their stock holders, board of directors, executives LOVE to hear stories like this! Bad business folks....... DISGUSTED IN COLORADO!