Quantas Complaint - Disappointed in Quntas Business class

Review by Jim from London on 2010-04-14
My wife and I were on the Quantas flight from Sydney to Honolulu in business class travelling on 17 March.
We found the flight experience generally to be very poor compared to other long haul flights we had. The seating was hard, not spacious, uncomfortable and did not recline or even come close to bed like level offered by other airlines.
The entertainment offered was very limited and did not offer a choice of films on demand as most airlines offer. The aircraft was an ancient Boeing 767 which I believe is no longer even produced.
Compared to the excellent Cathy Pacific flight on which we travelled to Sydney which had sleeper beds and a world class entertainment system your flight was from the dark ages.
The only positive was the excellent senior cabin staff attendant which went out of her way to see that she could provide all the service she could.
Overall after this experience I would not choose Quantas again or recommend it to anyone

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