Delta Airlines Complaint - Delta-- Got sick on the flight, crew refused to help
I recently flew on a Delta flight from NYC to Florida. I flew on an evening flight with my two young children in tow. I felt absolutely 100% fine in the hours leading up to the flight and never in 25 years of flying have I had an issues with motion sickness or anything along those lines, but while on the plane, I grew very ill (I'm assuming it was food poisoning from the quick meal I had in the airport before the flight-- whatever I had, it was over within less than 24 hours). Without being too graphic, I very much utilized the air sickness bags on the plane. At one point, I was waiting in line to continue in the bathroom and one of the stewards, who were all in the back by the bathrooms at this point, handed me yet another bag. Clearly, the crew knew I was quite ill. Aside from offering me this bag, no one said a word or offered any help at all during the flight. Fine.
However, upon getting ready to land-- and realizing I was still very ill and would have a difficult time physically getting off the plane with my children and bags (just my purse and a small carry on with things for my kids, but still hard when I could literally barely stand), I called a steward and asked if there was anyone who could help us get off the plane, or if possibly she could at least allow us to exit the plane before the other passengers because I was in a back row and I was literally not certain I'd be able to get off the plane without 'contaminating' the other passengers, to put it gently. Her answer? "Sorry, no, there is nothing we can do for you." I asked if there was *really* nothing to be done, perhaps even just make an announcement and ask people to remain in their seats for one or two extra minutes so I could rush off... I have heard airlines do this so passengers can make connecting flights when a plane is delayed, so I thought it might be possible here. But the answer was still "NO, sorry that you're feeling a 'little' ill, but we don't do that." (I guess the real answer is they only do it when their plane's delay might cause their passengers to miss connecting flights and Delta might be responsible for food and hotel vouchers).
In short, horrible, heartless customer service. And stupidity. Why would they want to risk a sick passenger contaminating other passengers like that? It makes no sense whatsoever.
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