Walgreens Complaint - Walgreens corporation treats their employees like *CRAP*!!!
I have worked with this company for several years, and once wanted to be a retail pharmacist. But now, if I ever do become a pharmacist, I would never work for Walgreens or any other big corporation! Surprisingy (hah), they are all about the money, to the saddest degree!
(1) Walgreens is hurting financially right now, and that means one thing for us - layoffs and cut hours. But, as a corporation, Walgreens doesn't want to "lay people off", they want us to quit. They sent out presentations to every pharmacy manager instructing them to cut hours, and to *encourage people to quit*! Why would they want us to quit? Here's why -- Because if we get fired, they have to pay us unemployment! If we quit, they save money! This presentation told the managers to "use a form of attrition" to meet the reduced hours standard! Meaning, if they want to fire a bad employee, just cut their hours until they quit on their own. If a manager ever fired an employee for whatever reason, the manager would then get in trouble by Walgreens for firing someone!
(2) Walgreens has a little thing called the W Card, which allows uninsured patients to receive discounts on prescriptions. The W Card costs the patient $20 to sign up, and then most generics cost $10, or $12 for a 3-month supply. My biggest proble with the W Card is there are signs all over the store that say "Pay less than $1/week for Generics!". These signs are misleading because (1) The signs don't mention it costs $20 to sign up and (2) It is only $1/week if your doctor wrote a 3-month-supply script, and that particular medication must qualify. Not all generics qualify for that. SO, the signs themselves cause a lot of drama. Because the $1/week thing is only possible when you get 3 months for $12, which cracks down to $1/week. You never only pay a dollar. Many people think that if they have a prescription for 7 pills, it will cost $1, but unfortunately that is not the case. Confused yet? :)
On top of that, as I mentioned earlier, the W Card costs $20 for the patient to sign up. First of all, Walgreens shouldn't charge anyone $20 to sign-up, since they profit on the medication anyway... But anyway. The pharmacy tech who signed the person up used to get $3 in commission. So, when a patient signs up for the W Card, Walgreens corporation makes $17, plus the cost of the medicine, and the lowly pharmacy tech makes $3. I think the pharmacy tech should have received $10 in commission. After all, they have to input all of the information, and re-submit the claims, and explain the terms to the patient, all which usually takes around 10 minutes. And they only got $3 commission. BUT now, since Walgeens is in an economic crisis, they cut the commission down even more! The pharmacy techs now make $1 for every sale of the W Card, when Walgreens makes $20 plus the cost of the medicine! One dollar?!?! What a joke! Whenever someone asks me about the W Card, I will now tell them to try Walmart's $4 presciptions, since they don't even make you pay to sign up!
(3) Back to my first point of Walgreens cutting the hours of all the empoyees... We were short-staffed anyway. We have always been short-staffed. That's why it takes 30 minutes to fill a 10-pill prescription. Because the *one* pharmacist is usually on the phone 24/7, and the *two* techs are running around like chickens with their heads cut off since 10 people just walked into the pharmacy and they all need their medicine immediately. So, Walgreens answer to us being short-staffed? They told us to work "more efficiently"! Since we never worked efficiently before. So now we have to work even MORE efficiently with fewer workers!
*****Please, PLEASE, boycott this evil corporation. Go to your local family-owned pharmacy. They won't have a drive-thru and they won't be open 24 hours, but they will appreciate you more. Walgreens treats its employees like chattle.********
Also, on an related side-note: As much as I hate Walgreens and all other retail pharmacies....The next time you yell at your local pharmacy tech, please keep in mind that (1) you are not the only person who needed a prescription filled that day, and (2) 90% of the time, whatever you are going to yell at me about, it's probably your insurance company's fault. So call them and yell at them.
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