Rite Aid Complaint - The pharmacist gave me the wrong medication-Could have killed me! - Prescription
Prescription - Complaint
CINNAMINSON, NEW HAMPSHIRE -- I went to get my 1st prescription of Tramadol for pain filled at the Rite Aid in Cinnaminson, NJ. The pharmacist I saw could barely speak English, so I am also guessing she couldn't read the RX well either. I take Cymbalta which is an anti-depressant as well. I pick up my prescription and notice that the pill looks like another medication I had taken years before for depression. Instead of giving me Tramadol, the pharmacist filled my RX for Trazadone. I went in and confronted her and made her pull my RX and you could tell she knew she made a big mistake. Trazadone combined with Cymbalta can cause Seizures and other complications. She kept asking me if I took any. I should have told her yes, but I told her thankfully I always am keen on what medications I take look like and didn't take any. I did call their customer service department that handles issues with the pharmacy department and they took my complaint. I received a phone call from the pharmacy manager the next day apologizing for the mistake. I am happy that I received a call, but I am not happy that I could have taken something that interacted badly with my other medications. I switched my RX's to another pharmacy after that. I hope everyone who reads this takes a lesson to double check your RX's when you get them. You can look up what a pill is supposed to look like online, according to the manufacturer. Be safe! Pharmacists can and do make mistakes!
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