CARMAX Informative - CAN NOT SAY I WAS HAPPY (and gave them more chances than even I expected)
SO. CA, CALIFORNIA -- 1. Twice, have emailed on their website inquiring about specific cars - both times have never heard anything back - ever.
2. went to the Irvine, CA store once looking to sell my BMW-the price I was offered was so LOW, I told them I would trash it before giving it to them for that price. I was somewhat pressured as to "why" I wouldn't sell it to them". I sold it myself a couple weeks later for a LOT MORE (still talk to the buyers who LOVE the car).
My impression has absolutely not been positive.....