Jiffy Lube-plattsburgh ny Complaint - Oil change - got an oil change,now i need a new rearend

Review by bunny bunny on 2010-04-16
PLATTSBURGH,NEW YORK, NEW YORK -- Went into Jiffy lube on state rt 3 in plattsburgh New York for an oil change on Feb 16,2010.After 2 weeks I noticed a whinding sound coming from my vehicle after making an appointment at a Ford dealership come to find out I need a new rearend because JIFFY LUBE failed to put oil back in the rearend of my vehicle after they emptied it to "check all fluids". They did the oil change, but I have now been months without my vehicle due to it being in and out of shops to repair my rearend due to an "oil change" BEWARE!
Comments:2 Replies - Latest reply on 2010-04-18
Posted by tnchuck100 on 2010-04-16:
Does your receipt specifically list that they changed the rear end (differential) oil? If so get documentation from the Ford dealer attesting to this failure was caused by Jiffy-Lube. File a small claims case against them.

OTOH, checking the rear end oil level is not typically done during an oil change unless there is evidence of leakage or you specifically request it.
Posted by bunny bunny on 2010-04-18:
I did request it because i chose to do the little more expensive oil change which includes checking all oils and on my reciept it states that they checked it and that it was full.

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