OnStar Complaint - Absolute SLIMEBALLS - OnStar
What a bunch of slimeballs. It's bad enough that they keep cutting back on services, but their handling of credit cards borders on identity theft.
They have a clause in the fine print of their contract: if they ever get their scummy fingers on your credit card, they can charge it any time they like. It doesn't matter if you specifically tell them that you don't want them to charge you, they'll do it anyway.
That means that you can't leave your credit card on file. So, if you're driving down the highway & want to use their hotel-reservation service you have to pull over & pull out your card.
But they've recently sunk to a new level of depravity. Now if you call in to buy more minutes, they insist that they must keep the card on file. If you don't remember to call them later on & tell them to remove it: BANG! they'll charge your card whenever they feel like it.
If you don't renew your OnStar subscription on time, your minutes disappear (at a DOLLAR A MINUTE) But they won't bill you, so if you don't remember to call in on the right date - you're sunk. The only way out of that hole is ... you guessed it ... leave your card on file.
My next car will *not* be a GM product specifically because of OnStar. I hear that BMW has a similar service that is nowhere near as Machiavellian in their handling of credit cards.