U.S. Celluar Complaint - The Customer comes first and with out me there is no U.S. Cellular
CHICAGO, ILLINOIS -- I am a cell phone customer at U.S. cellular, I have 4 phones. I pay around 265.00 every month and this have been for the last year and four months. U.S. Cellular have very nasty customer service reps that talk to me like I am nothing as a consumer. when you call to make payment arrangements for your current bill they threaten to shut your service off and force you to make arrangements on dates that you know you can not make the payment. I had a bill do on the 28th of the month and they will not give me until at least
the 10th of the month. I had to go visit my dad whom live in Arizona, he was diagnose with liver cancer with out thinking and being under the impression my service was fine I went to only get back and have 200.00 dollars in roaming charges I called and they again were very nasty and would not accommodate my bill. They are some nasty people that do not appreciate their customers. when you ask for a supervisor, they are just as nasty. I would suggest that anyone with U>S. Cellular to shop Elyse where.