E-trade Complaint - Etrade is a Rip Off - Steer Cleear of this Company
Once I figured out that Etrade charged me $40 a quarter to have an account I decided to liquidate. This was an account I opened to try my novice hand at trading. Once I liquidated all my shares, the money was "available for withdrawal", or so I thought. I transferred the money to another account only to get hit with another fee because Etrade rejected the transfer request. Once I called Etrade about this and my frustration, the service representative didn't have anything to say. When I said I wanted to close the account, all I heard was a dial tone.
I do NOT recommend doing business with this company. They'll charge you these ridiculous fees only to turn around and use their service agreement as an argument to justify their ridiculous policies. I think they spend too much on SG&A and have to keeep afloat by charging these fees. Then, when you actually want to use your money, they'll reject your request which makes you incur more fees.
No thank you Etrade. I've learned my lesson. Good luck staying in business with the poor grade of customer service you adopt, and improper fee practices and nonchalant attitude towards your customeers.