5
Helpful
Votes

Playmusic123.com Complaint - Beware of playmusic123.com

Review by REB121 on 2010-04-17
I ordered a Rossetti pocket trumpet from playmusic123.com. They accepted my order and charged my credit card. They then sent me this message:

"Dear Customer,

We apologize for any inconvenience.

Unfortunately the product you ordered does not meet the minimum
quality requirements. Our technicians discovered a malfunction on the
pocket trumpets, these instruments will be returned to manufacturer
for exchange.

If you agree we can upgrade this order to a Cecilio Pocket Trumpet,
this item is $10.00 more expensive but we can send it without any
additional charge."

The trumpet that they offered is of less quality then the Rossetti that I wanted so I requested that they cancel my order, which they did. The problem is they never credited my card. It's been well over the 30 days that are allowed by law for a refund. I've attempted to contact playmusic123.com several times with no success.
Watch out for this site, they appear to be very shady !
Comments:

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.