Samsung Electronics Co., Ltd. Complaint - Samsung LCD TV - Samsung LCD TV Model LN-T4061F
To all who don't want to be taken advantage of by Samsung:
Our 3 year old 42" Samsung LCD TV is now worth nothing due to a malfunction that does not allow the TV to turn on. The TV will continuously play the "friendly, uplifting" Samsung chime and then begins its never ending automatic shutdown and turn on that can only be stopped by unplugging the TV. After contacting Samsung about the issue, which is well documented through other on-line postings, I was told that Samsung was sorry for the inconvenience. I am not bothered to take my TV to get fixed or to have a repair person come and diagnose the problem. The "inconvenience" that I am immensely frustrated with is the fact that I have been robbed for almost $2,000 for a TV that did not last for three years. I asked Samsung if they would bear the cost of the repairs, but interestingly enough, my TV was not in the "production range" that would allow for the cost to be covered. So, essentially I am left with a $2,000 42" panel of plastic that will occasionally play the "friendly, uplifting" Samsung chime and clicking noises as it continuously reminds me that Samsung has produced the Ford Pinto of LCD TVs. Thank you Samsung. May the rest of the world realize that as you are jacking up prices for the latest and greatest technology you have no intention to stand behind your products or your brand name. Lastly, in case your Company is unable to comprehend with the above review, I will not be buying another Samsung product and will do everything I can to keep people I know from being scammed by purchasing faulty products from your company.