Dish Network Complaint - Dish Nightmare - Dish TV
COLORADO -- I have been going through hell talking to Dish Consumer Service in Colorado trying to stop them after two threatening letters that they are going into my husbands Visa Debit Card to get a cancellation fee of 274.99. He cancelled because he had no movie channels after almost one year of rain that disconnected service and could only get movie channels with an upgrade and more money. He couldn't take it anymore paying them for what they promissed that would be better and cheaper than Direct TV. Do not believe them stay away from them. At the time of installation no one even told him that it was for two years or that he would have to pay some incredible amount of money to get rid of them. He tried to call to cancell five times and was hung up on each time. He finally told them he didn't want dish and that they needed to listen to him. Direct TV promissed if he went back with them they would give him 200.00 toward the cancellation fee. Thats another story, but you have to go through hell to get it but they don't tell you that.
I just got off the phone telling them the man has been laidoff from work for three months now and there is nothing in his account. The woman in charge still is planning on trying to take something that isn't there out of his Debit account. I tried to tell her to no avail you can't squeeze blood out of a rock and that doing so will cause bank fees on a man who has no money right now anyway and has called all his creditors to wait till he can get unemployment started which after three months he is only getting a one week check. None of this phases this woman from Dish Networks. I said get in line because if this man has a choice to pay for electric and food you know what his choice will be not some trumped up charges from a business that does not explain this when they install their product. They lie and are commiting fraudulent acts against their customers.. Warning do not ever get Dish TV you will regret it. False TV Advertisement is deceiving. They even treat their employes like crap. I heard they have to buy their own installment tools and are not paid a full paycheck but Dish finds something to take out every time.