Public Storage Complaint - No customer service
FORT LAUDERDALE, FL -- I was charged $50.00 for renting a storage facility for 4 days. They told me to vacate beefore 4/15/2010 which I did. They called me twice between then and the first of the month (4/1/2010) giving me a "courtesy call" telling me I need to vacate by 4/15/2010. I vacated on 4/12/2010 at 8:30 p, m. I am new to renting and didn't know that I had to take the cylinder lock I only took the pad lock. I told them that I would vacate and they never called me on 4/15/2010 and say anything. They call me on 4/19/2010 and tell me I owe them $50.00 for four days. Huh?
The consequence is that I am out of fifty dollars and they didn't extend a customer courtesy to me as a new client. I feel they were already trying to rip me off because they told me if I didn't vacate on 4/15/2010 and stayed until 5/1/2010 I would owe $90.00. Huh?? I think they are ripping people off. These prices are quick ridiculous.