Lakeshore Lodging Complaint - Beware Lakeshore Lodging
SAUGATUCK, MICHIGAN -- BEWARE LAKESHORE LODGING! To rent a condo there, you must pay 100% by check up front. If you arrive and the unit is completely unacceptable (as happened to a recent traveler), you are out of luck. They will not move you to another unit, they will not refund any portion of your money. Read their web site carefully - there is NOTHING there about customer service or making sure you are satisfied.
There is no guarantee or "if anything's wrong, we'll make it right" statement. Once they have your money, they are finished with you.