Device Proctection NCOA Complaint - Cell phone insurance NCOA

Review by NCOA member on 2010-04-20
OK PARK, MICHIGAN -- BBB rates this company F. You can't reach them and they rarely approve your claim. Lost, stolen, or damage should be just that. People purchase insurance for accidental reasons whether the accident is your fault or not that is the purpose of insurance. If you drop it in the toilet, got it stolen out of your car whatever. People know accidents happen and that is why we insure things. This company is a completely unfair. Also when you click you want insurance through Wirefly the company I purchased my Verizon phones through, do not tell you the insurance is not through the actual company Verizon, but with NCOA. I would have researched it first, but more so I didn't know until I called Verizon to file a claim to find out that I had no insurance through Verizon. I had to contact Wirefly to find out I purchased this NCOA company.

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