LA Fitness Complaint - Don't join
YORK, PENNSYLVANIA -- I joined 12 months ago then had surgery-I told them I was having surgery when I joined and they said no problem you can freeze your membership. They never mentioned there was a cost. They also didn't explain the training program very well. My surgery failed and I have to have more 6 months later because and couldn't drive for months again. Even with a doctor's note I still could not get things frozen and was paying $160 a month for training. Second surgery, another 2 months. Finally went back and the person at the front desk was rude, snapped at me and a mother with small children. Then got rude treatment at training desk and with the training manager. All they wanted was to see me another incentive package. I told them I needed a trainer with the most experience and I was told they all had the same experience. None of the trainers I worked with before were there. I know from reading that the trainers are not that good and that is why I closed the account. They need to get rid of these rude employees and run a gym and not focus on making money. People go there for help, not ridicule or bad treatment. Don't join. Everyone gets a different deal. If you want help getting in shape and getting healthy go somewhere where they care about those important things and not making a quota. LA looks nice but does not serve the purpose.