Hobby Lobby in Little Elm Complaint - Accused Of Stealing
LITTLE ELM, TEXAS -- I have been shopping for the last year a our local Hobby Lobby buying jewelry making items, and have spent a lot of money there, I mean a lot!! I noticed the last few times I was in there I was being followed isle to isle. It was getting so that I couldn't concentrate on what I was even in there for. I resigned to the fact I wouldn't go back in there if I was going to be followed around...Well several months pass and I needed some beads for a special necklace and decided to run in before they closed, I was ac ousted at the door and treated very aggressively by the manager to follow him to the back to the office he then said he would prosecute me and of coarse I'm so distraught I can only start opening my purse offering a full view and took off my coat, I was terrified at his horrible aggressive and I mean aggressive acts towards me, He of coarse found nothing, and I pulled my coat from him and put it on and said I was leaving and he literally attacked me like a ravaged animal. No he didn't hit me but he kept running into me and when I would push away from him he said he would file assault charges on me, Remember I have stole nothing and he never found an item on me or my purse or coat.
When I finally made my way to the front he blocked and blocked the doorways telling 2 of his female workers to not let me out I called 911 and he called 911, by the time all this horror was over I was not found with any item of any kind except what I purchased. I called my husband and he came, I was crying and so upset I couldn't breath, when I was on the phone with 911 she kept asking me why he was detaining me against my will when he found nothing on me of any kind. He had one of his big employees block one door and him on the other, I was scared to death and whats sad is the girl that was behind this manager [snip] she was helping me find the items I was looking for so I guess she told him I took something. I have never been in a situation like this and frankly don't feel like going in a store of any kind. I don't feel this was appropriate behavior towards me...Had I stolen something I still feel he was abrupt in his aggressiveness, finally an officer comes and the manager is whispering to him, then the officer approaches me and says the manager thinks I stole from this store before, On all I hold dear I have never stolen from this store or any other store.
It was a horrible horrible incident that I can't seem to shake, I can't get out of my head the abuse I was put through and all I could do was be treated as if I was a nobody, I want to report this but don't know my rights on stuff like this, I have never been in trouble with the law, I felt very trapped and very scared and the thing is I didn't do anything wrong, I will continue to look into my rights, I won't EVER STEP FOOT IN HOBBY LOBBY AGAIN>