Buy.com Complaint - Extended Warranty trouble
I purchased a laptop from Buy.com plus an extended warranty. I sent the laptop in for hardware repair when my touchpad stopped working. They fixed the touchpad but they dropped the laptop and broke the corner off of it, and wiped my hard drive clean! Why would they mess with the hard drive when it was a hardware problem?
I called and asked what was done and why, and they said they sent it out to a 3rd party company and couldn't give me any details, and wouldn't be responsible for any lost data or programs.
Don't fall for their fake "extended warranty"!!