Burlington Coat Factory Complaint - Defective zip for a Childrens Jacket purchased
RICHMOND, VIRGINIA -- I purchased a jacket for my son on 11/26/2000 at a discounted price of $19.97. After about 8/10 days, may be after 2-3 uses, the zip became defective and the jacket could not be closed any more. I took the jacket to the store at 6303, Broad Street, the same location where I bought it. I was interested for a repair of the zip or if not possible, an exchange of the jacket. The manager refused to accept my problem saying that the zip has been damaged by use ( a 8-year kid !!!) and he cant accept it.
I fail to understand, how a jackets zip can become unusable within 8 days, after just 2-3 uses.
I would request for a repair of the jacket or an exchange with another one.
More Reviews on Burlington Coat Factory: