DirecTV Inc Complaint - Early Termination Fees
We decided to mave up to a DVR from a basic receiver after many years with DirecTV. They were easy to deal with and set the appointment up and installed the DVR in a short time. My rates have been climbing like crazy from them lately and I decided to switch to a local company for service. When I called to cancel my service, I was told I would have to pay early termination fees. I was never told I would be entering into a new contract to get the DVR or I would not have done it. They are trying to say I was told and notified when I know that I was not told. They said they will leave all of my information set up in case I come back, but I do not think they will have to worry about that happening.