Bank of America Complaint - HOME MODIFICATION PROBLEMS
I began a Home Modification procedure in November of 2009-I was told to skip October's mortgage payment by the girl I initially spoke with who did not know her butt from a hole in the ground. I sent OVERNIGHT EXPRESS MAIL postal money orders to the address in Getzville New York. I made the payments BOA requested (from $1022.00 original mortgage payment to the requested $885.00). After I completed the three month trial period I was told to continue paying the reduced amount. What bank of America does not tell you:
1. they are trashing your credit rating by reporting to the three credit bureaus that you are making partial mortgage payments that the BOA told you to make.
2. the home modification process does not reduce your mortgage payment unless you have a very high interest rate.
3. you will be lied to and given wrong information by the neophytes that work in the customer service department-most do not know manure from apple butter.
MY ADVICE: STAY AWAY FROM BANK OF AMERICA FOR ANYTHING!!!!!
I am selling my house and get as far away from these idiots as possible.
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