General Motors Complaint - US automakers should take better care of consumers
I'm getting ready to buy a new SUV and I would love to buy American, but the truth is American automakers don't offer much bang for the buck, like better and longer warranties (must pay extra to extend the warranty), or more standard features and lower prices. For example, when I bought my 2001 Hyundai Santa Fe, it cost thousands of dollars less than any American made vehicle, and barring leather interior and a sunroof, it came nearly fully equipped with great standard features. Also, Hyundai's warranty just can't be beat, and even if it's changed slightly since 2001 it's still far better than warranties American vehicles. On the SUV I current own, the warranty was three-tier at no extra charge: 10 year/100,000 power train for things like engine and transmission, 5 year/50,000 mile bumper to bumper for moderate items like air conditioning and stereo, and 3 year/30,000 mile warranty for little things like wiper bars. Now that's a damned good warranty, and I do not recall any major mechanical problems whatsoever on my 2001 Hyundai. American car companies need to take better care of consumers, offer them more overall -- either compete with competitors all the way or be beaten by them and suffer loss of profit.