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Sparklets Complaint - Sparkletts - Water delivery

Review by michila on 2010-04-23
I signed up for the water delivery and was a loyal customer for over a year. I plan on moving in the next month and I had to cancel my service. The representative who took my order said that I was going to be charged a $35.00 late fee to pick up the cooler and bottles, even though the pickup was going to be on the regularly scheduled delivery day. $35.00 is almost enough money to go out and buy some sort of cooler. Of course, when I signed up for the service, I was never informed of such a charge and the contract states that I "may be charged" such a fee.

I made sure to inform the representative that they would never see my business again, but I wanted to warn others that they should be wary of Sparkletts. A $35.00 fee is ridiculous!
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