MCI/Worldcom Complaint - A Virus, not a Company --- A slam on the slammer
MICHIGAN -- Background: I am a former MCI customer who quit the company two years ago. The company was unable to provide me with new service when I moved a mile away. I gave them three months notice and, on moving day, discovered they had not connected the line or tried to. I gave them some time to complete this but they failed and I have used AT&T since then.
Six weeks ago, I began receiving "Welcome to the Neighborhood" letters. I ignored the first, then called MCI customer service. I told the representative that I didn't want MCI service, hadn't asked for it, considered this fraud, and expected them to cease and desist. He promised -- from his perch in Manila, The Philippines -- to have a manager call me. That didn't happen.
Yesterday, I received a bill from MCI for $70 and change. I feel they owe me at least $70 for distress and lost time trying to deal with their broken promises, lies, and current slamming scam.