Motorcycle superstore Complaint - Send you wrong sizes
Resolution Update on 04/23/2010:
called the company third time and "thanx God" got my call answered by a great person. Thanx Jenifer. I'm staying with motorcycle superstore because people like you work for them.
LOUISVILLE, KY -- They send me wrong sizes of helmets and a pair of boots. Size charts on their web site shows "S" as 56-57 cm. but I got 54-55cm.
Shows size of boots "12"-45euro. but I got 47.
I wish I could post some pictures here of what they sell and what you get.
You would see how wrong they are with the sizes.
Called them to report the problem on their web site and to get the right sizes, but here's what they told me---
The manufacturer gave as these charts and we are not responsible for wrong sizes. We can give you a refund only after we get our products back. The customer is paying for shipping all the product back to as.(in my case I had to pay $18 for shipping everything back)
Terrible terrible service. They make you feel like it's all your problem and put you on hold until you give up and hang the phone.
For those who wants the evidence and see everything on the pictures--my email: firstname.lastname@example.org contact me and I'll be glad to show it to you.
Don't buy anything from them, they just want your money and won't stand behind what they sell.