Hotwire, Inc Complaint - Buyers Beware of Hotwire
I purchase car rental for 7 days. My flight was delayed so I called Hotwire immediately; they told me no problem since agency should hold car for 2 days. I arrived the next day. The Car rental company had no cars so they told me come back tomorrow so I did. When I returned the car, agency said that if I had purchased direct they would be giving me credit for the 2 days; unfortunately since I purchased through Hotwire, I had to go through Hotwire to receive credit. Hotwire refused to credit me for those 2 days due to "company policies" and now I know better than to purchase through Hotwire to save a couple of dollars. It is not worth it!