Sears Canada Complaint - Roofing charges higher than quote
My complaint deats with a roofing job done by Sears Canada through a sub-contractor. The quote was for about $3000.00 plus replacement cost of plywood if needed. We ended getting invoiced for over $6500.00 because the contractor changed all the plywood on main roof. NOW Sears has a policy that any job change that is $500.00 or more above estimate must be authorized by Sales rep and customer. The sub-contractor unnecessarily changed 32 sheets and make more money on the job.
Other roofers laughed at me. LESSON learned is always be at home to see what is happening and get at least 4 quotes. I got 2 and that was not enough. I'm planning to advertise in local paper to see if others suffered the same fate as me.