Fletcher Jones Imports, Las Vegas Nevada 89117 Complaint - Failure to honor winning E-Bay bid.
LAS VEGAS, NEVADA -- On Sunday morning, 4/17/2010, I placed a bid of $47,101 with E-snipe for a 2010 Mercedes E550 on E-Bay from Fletcher Jones Imports of Las Vegas. The starting bid on the vehicle was. $57,000 and the"buy it now" price was $58,995. Later in the day at 12:38PM, I received notices from E-snipe and E-Bay that the auction was over and I did not meet the reserve price.
The next morning, Monday, 4/18/10 I received an E-mail from the internet and fleet manager of Fletcher Jones imports stating"Congratulations. You are the high bidder on E-bay for the pre-owned 2010 E550, stock number 8485EX, VIN#WDDHF.... Your bid of $58,101 is the winning bid." He went on to discuss payment, etc. Needless to say, I was thrilled and called him. He congratulated me and I asked if I could call him around 4:30PM as I was at work and it would be easier for me to talk later when I was home. He said that would be fine.
When I returned home, I was greeted by a voice mail that said a terrible mistake had been made and the car was sold to someone else earlier and the dealership could not honor my winning bid. I then tried to call the salesman and he would not answer.
I finally reached an executive who was very apologetic and offered to make things right by offering me another car at a "special price". Her offer of a "special price" was not acceptable to me and I declined.
Bottom line. I do NOT have the car that I won.
I have a hard copies of all documents described as well as a recording of the voice mail left by the salesman,.