Frigidaire Complaint - Range is a Piece of Junk
This range was installed in our new home on January 29, 2009. The first time I turned the oven on, there was a popping sound and everything shut down. I immediately called the number listed in our warranty information. I was given the names of three appliance repair facilities in my area. There was no answer at the first number. The second number was a private residence with a very angry man telling me this was not an appliance repair facility. I was finally able to reach someone on the third try. They came out and told me a part would have to be replaced. It took almost two weeks to get the part.
I have been using the range for a little over a year now and have been extremely frustrated by the lack of control on the cooktop. They are either too hot or too cool. I have tried numerous times to adjust the oven temperature, and cannot get it within 50 degrees of the setting. Again, either too hot or too cool.
Last week, I turned the oven off after using it. A few minutes later, the control panel started beeping and flashing a F11 error code. Nothing I did would make it stop. I finally had to turn off the circuit breaker. The service man determined, after talking to the Frigidaire people, that the control panel had to be replaced. The bill was $375 for parts and labor. Frigidaire would not warrant the range because it is 14 1/2 months old.
This is a top-of-the-line appliance. To have to spend this much money on repairs for an appliance that is just a little more than a year old is ludicrous. I guarantee I will never purchase another Frigidaire appliance and will do everything I can to influence anyone I know. I will be spreading my story far and wide.
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