Spirit Airlines Complaint - They'll be gone soon enough
I can understand why 83 % of survey takers were disatisfied. First you buy your ticket online...click next for seat selection...only to find out you now have to pay for your seats. Until August 1, carry on is free and believe me, in addition to the ice, it's the ONLY thing thats free.
They also are trying to break the record for how many passengers can you cram in an airplane. Spirit crams 135 in coach (economy) and 10 in First Class. United Airlines A319, for example has 8 first class, 40 economy plus and 72 economy for a total of 120.
All in all, they were on time. A word of advice...they do overbook and will check your luggage for free if you wait long enough under the guise of "helping the boarding process along".