CitiFinancial Auto Complaint - They lied to me - They said I was approved then turn around and said I'm not approved. I was tryin
COPPELL, TEXAS -- My husband was in a car accident, he's out of work. I try very hard to keep my credit good, I've been borrowing other people, but now they are hurting financially too so I called Citifinancial to apply for their "amendment" program. I fax over the pay stuff that they requested. I call back and was told that I was approved so they will fax over the paper or form for me to sign to my work place. I went to work the next day and see no paper in the fax machine. So I call the Citifinancial back, someone on the other end said I was not approved! I told them someone else told me that I was, then the person told me that I only approve for the temperary amendment, I agreed to do so and she said she will fax over the paper for me to sign, I told her about last time someone lied to me. She kind off don't care and ignored what I have to say. She told me to call back on Thursday to check on the status and paper should be fax to me on the same day I spoke to her, which is Monday, April 19th, 2010. I didn't received any fax so I didn't call on Thursday. I thought maybe I might get it a following days, but Today is Monday, April 26th I still didn't get any fax, so I call to check on my status. Now someone told me I didn't get approved on anything. They said I make $4000.00/mo. I wish I make that much, she put me on hold and relook at my check stuff. Now she said I make too little, not qualify!! What? That doesn't make any sence! I think THEY'RE LIERS!