Wal-Mart Complaint - WalMart Knowingly Shipping Damaged Product
BENTONVILLE, ARKANSAS -- Copy of a complaint I filed with WalMart today:
I picked up this item yesterday and was VERY disappointed with WalMart Site to Store shippingand will never use it again. Nor will I recommend it to anyone. The item was damaged before it ever left your warehouse. This was apparent, because one end of the box was bashed in and torn off, and someone had shoddily taped a piece of cardboard to the side that was torn off and re-packaged it in a bigger carton before they shipped it to the store. Of course we got it home before seeing the mangled box, since it was hidden inside another box. When we opened it, it was obvious that it had been re-packed. There also was a major dent and scratch on the side that was next to the damaged carton.
Because of this, my husband has to make ANOTHER trip to WalMart to return the toaster oven today. Needless to say, we won't be purchasing another one from you, and I will post my negative review online to warn people that WalMart ships damaged merchandise when you order Site to Store.