Al-tech energy Complaint - Total jerks - AC repair

Review by dawnpratt123 on 2010-04-27
PHOENIX, ARIZONA -- I had an apt about my AC unit getting cleaned and inspected and Brian came out to my house and was very friendly, he gave me a list of what needed to be done and I was to call back when we wanted the work done. I called yesterday and set the apt for Brian to come back today and 5 Mins later got a call from my daughters Dr confirming an apt I forgot about for the same time as the AC apt the next day so I called and canceled with Al-Tech right away. While at the Dr, Brian called asking why I was not home- I felt bad for him and said I had canceled and when I got home I called Al-Tech to again apologize for Brian not getting the message and how I felt bad for him. The man on the phone told me he was not interested in any business with me and HUNG UP on me! How Rude! It was not even my fault- as A customer I did my part and canceled! I had to call and have another company come and do the work and he was wonderful! and over 200$ less for the same work done. He also said I was over charged for the first visit. I would never recommend these rude people at ALTECH to anyone. I would like to mention how great S&B MECHANICAL is and how much they saved me and they treated me very well. Screw you AL-TECH and thankyou to S&B!

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.